Privacy Policy

Last updated: April 4, 2026

PTW Hub ("PTWHUB", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ptwhub.com and use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Data: Name, email address, phone number, company name, and job title when you request a demo, contact us, or create an account.
• Usage Data: IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and other diagnostic data collected automatically.
• Cookies and Tracking: We use cookies and similar technologies to track activity and hold certain information. See Section 5 for details.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain our services
• To improve, personalize, and expand our services
• To communicate with you, including for customer service, updates, and marketing (with your consent)
• To process transactions and manage your account
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal data depends on the data concerned and the context in which we collect it:

• Consent: You have given us permission to process your personal data for specific purposes.
• Contract: Processing is necessary for the performance of a contract with you.
• Legitimate Interests: Processing is in our legitimate interests and not overridden by your rights.
• Legal Obligation: Processing is necessary for compliance with a legal obligation.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party companies that assist us in operating our website and services (hosting, analytics, email delivery).
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Cookies

We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly (e.g., theme preference, cookie consent).
• Analytics Cookies: Help us understand how visitors interact with our website (only with your consent).

You can control cookies through your browser settings. Declining cookies may affect your experience on the site.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Usage data is generally retained for a shorter period except when used to strengthen security or improve functionality.

7. Your Data Protection Rights

Under GDPR and applicable data protection laws, you have the following rights:

• Right of Access: Request copies of your personal data.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data under certain conditions.
• Right to Restrict Processing: Request restriction of processing under certain conditions.
• Right to Data Portability: Request transfer of your data to another organization or directly to you.
• Right to Object: Object to our processing of your personal data.
• Right to Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us at the address below. We will respond within 30 days.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission, to protect your data during such transfers.

9. Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

• Email: privacy@smartpermit.ru
• Website: https://ptwhub.com